{"id":1730,"date":"2009-05-05T14:42:39","date_gmt":"2009-05-05T12:42:39","guid":{"rendered":"http:\/\/www.debatrix.com\/nl\/?page_id=1730"},"modified":"2026-05-12T13:50:39","modified_gmt":"2026-05-12T11:50:39","slug":"algemene-voorwaarden","status":"publish","type":"page","link":"https:\/\/www.debatrix.com\/nl\/algemene-voorwaarden\/","title":{"rendered":"Algemene voorwaarden"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-klm7p3g9-d74cd5adaaad67148a63406060a55753\">\n#top .avia-section.av-klm7p3g9-d74cd5adaaad67148a63406060a55753 .scroll-down-link{\ncolor:#c0c0c0;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-klm7p3g9-d74cd5adaaad67148a63406060a55753 alternate_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_tab_section  avia-builder-el-first  intro avia-bg-style-scroll container_wrap fullsize'  ><div class=\"av-section-color-overlay-wrap\"><a href='#next-section' title='' class='scroll-down-link av-custom-scroll-down-color' aria-hidden='true' data-av_icon='\ue877' data-av_iconfont='entypo-fontello'><\/a><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1730'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5cp75u0-73b3180370470222bf437939a85ce1ba\">\n.flex_column.av-5cp75u0-73b3180370470222bf437939a85ce1ba{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-5cp75u0-73b3180370470222bf437939a85ce1ba av_two_third  avia-builder-el-1  el_before_av_one_third  avia-builder-el-first  first flex_column_div av-zero-column-padding '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-knrhgrr9-1235c34683a47e4108f30d2d9b29e2fe\">\n#top .av-special-heading.av-knrhgrr9-1235c34683a47e4108f30d2d9b29e2fe{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-knrhgrr9-1235c34683a47e4108f30d2d9b29e2fe .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-knrhgrr9-1235c34683a47e4108f30d2d9b29e2fe .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-knrhgrr9-1235c34683a47e4108f30d2d9b29e2fe av-special-heading-h1 blockquote modern-quote  avia-builder-el-2  el_before_av_textblock  avia-builder-el-first '><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >Algemene voorwaarden Debatrix<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-kmgaynpi-391e1697c53b8a245c64a2719c2a1eb9'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Hier vind je de Algemene voorwaarden en het Privacy statement van Debatrix. Klik op de onderstaande iconen voor de voorwaarden die voor jou van toepassing zijn.<\/p>\n<p>Wij waarborgen onze kwaliteit conform de <span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/www.nrto.nl\/kwaliteit\/gedragscode\/\">Gedragscode van de NRTO<\/a><\/strong><\/span>.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4og54co-2cca9350e3fef9c069feb84d75447bdf\">\n.flex_column.av-4og54co-2cca9350e3fef9c069feb84d75447bdf{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-4og54co-2cca9350e3fef9c069feb84d75447bdf av_one_third  avia-builder-el-4  el_after_av_two_third  avia-builder-el-last  flex_column_div av-zero-column-padding '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-knri149k-0fbb122673756a2a167879052be48045\">\n.avia-image-container.av-knri149k-0fbb122673756a2a167879052be48045 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-knri149k-0fbb122673756a2a167879052be48045 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-knri149k-0fbb122673756a2a167879052be48045 av-styling- avia-align-center  avia-builder-el-5  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-28180 avia-img-lazy-loading-not-28180 avia_image ' src=\"https:\/\/www.debatrix.com\/nl\/wp-content\/uploads\/2020\/05\/Lars-DBX-lezing-300x266.jpg\" alt='Lezing' title='Lars Duursma presentatie'  height=\"266\" width=\"300\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.debatrix.com\/nl\/wp-content\/uploads\/2020\/05\/Lars-DBX-lezing-300x266.jpg 300w, https:\/\/www.debatrix.com\/nl\/wp-content\/uploads\/2020\/05\/Lars-DBX-lezing-1024x908.jpg 1024w, https:\/\/www.debatrix.com\/nl\/wp-content\/uploads\/2020\/05\/Lars-DBX-lezing-768x681.jpg 768w, https:\/\/www.debatrix.com\/nl\/wp-content\/uploads\/2020\/05\/Lars-DBX-lezing.jpg 1399w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/div><\/div><\/div>\n\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2omvzqp-f85b5fc4c83633c5bca1d99352f6ab53\">\n.av-tab-section-outer-container.av-l2omvzqp-f85b5fc4c83633c5bca1d99352f6ab53 .av-tab-section-tab-title-container{\nbackground-color:#eaeaea;\n}\n#top .av-tab-section-outer-container.av-l2omvzqp-f85b5fc4c83633c5bca1d99352f6ab53 .av-section-tab-title{\ncolor:#727272;\n}\n<\/style>\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id='av-tab-section-1'  class='av-tab-section-container entry-content-wrapper main_color av-tab-slide-transition av-tab-content-auto  av-tab-above-content  avia-builder-el-6  el_after_av_section  el_before_av_section  tab-section-not-first container_wrap fullsize'  ><div class='av-tab-section-outer-container av-l2omvzqp-f85b5fc4c83633c5bca1d99352f6ab53'><div class='av-tab-section-tab-title-container avia-tab-title-padding-default av-custom-tab-color' role='tablist'><a href='#zakelijke-voorwaarden' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-l2omj3yq-ef2dac3f3a6f11dd6e52a604d4c3cf5d av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-1'><span class='av-tab-section-icon' aria-hidden='true' data-av_icon='\ue8bc' data-av_iconfont='entypo-fontello'><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Zakelijke voorwaarden<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#particuliere-voorwaarden' data-av-tab-section-title='2' class='av-section-tab-title  av-l2omkcgw-b7c6d25295da91917a5e2bae370192d9 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-2'><span class='av-tab-section-icon' aria-hidden='true' data-av_icon='\ue80a' data-av_iconfont='entypo-fontello'><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Particuliere voorwaarden<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#privacy-statement' data-av-tab-section-title='3' class='av-section-tab-title  av-l2omkcgw-4-1f70a3f56e5fb4798c5c69275b5a3e4b av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-3'><span class='av-tab-section-icon' aria-hidden='true' data-av_icon='\ue824' data-av_iconfont='entypo-fontello'><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Privacy Statement<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-default' style='width:300vw; left:0%;'><span class=\"av_prev_tab_section av_tab_navigation\"><\/span><span class=\"av_next_tab_section av_tab_navigation\"><\/span>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2omj3yq-ef2dac3f3a6f11dd6e52a604d4c3cf5d\">\n.av-layout-tab.av-l2omj3yq-ef2dac3f3a6f11dd6e52a604d4c3cf5d{\nvertical-align:top;\nbackground-color:#ffffff;\n}\n#top .av-tab-section-outer-container.av-l2omvzqp-f85b5fc4c83633c5bca1d99352f6ab53 .av-active-tab-title.av-section-tab-title.av-l2omj3yq-ef2dac3f3a6f11dd6e52a604d4c3cf5d{\ncolor:#727272;\n}\n#top .av-tab-section-outer-container.av-l2omvzqp-f85b5fc4c83633c5bca1d99352f6ab53 .av-active-tab-title.av-section-tab-title.av-l2omj3yq-ef2dac3f3a6f11dd6e52a604d4c3cf5d .av-tab-arrow-container span{\nbackground-color:#ffffff;\n}\n<\/style>\n<div id='av-tab-section-1-1' class='av-layout-tab av-l2omj3yq-ef2dac3f3a6f11dd6e52a604d4c3cf5d av-animation-delay-container  avia-builder-el-7  el_before_av_tab_sub_section  avia-builder-el-first  av-active-tab-content __av_init_open ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"1\" data-tab-section-id=\"zakelijke-voorwaarden\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-847dbm-54f16702c1bf41391b723affc20d9525\">\n.flex_column.av-847dbm-54f16702c1bf41391b723affc20d9525{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-847dbm-54f16702c1bf41391b723affc20d9525 av_one_fifth  avia-builder-el-8  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding '     ><\/div><div class='flex_column av-349yle-fa36ace0f447d845682e3c7908ca5f70 av_three_fifth  avia-builder-el-9  el_after_av_one_fifth  avia-builder-el-last  flex_column_div '     ><section  class='av_textblock_section av-l445vx0n-7e1bfa366da24a5e2a783bf6a550bcb1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Algemene voorwaarden &#8211; Voor zakelijke afnemers<\/h2>\n<p>Bekijk hieronder onze algemene voorwaarden voor zakelijke afnemers. Neem bij vragen gerust <a href=\"https:\/\/www.debatrix.com\/nl\/contact\/\">contact met ons op<\/a>.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-l447tmy7-838c6faa7f2881bec9490172b45ff9c8-wrap avia-button-left  avia-builder-el-11  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/www.debatrix.com\/nl\/wp-content\/uploads\/2026\/05\/Algemenen-Voorwaarden-Debatrix-2026-1.pdf'  class='avia-button av-l447tmy7-838c6faa7f2881bec9490172b45ff9c8 avia-icon_select-yes-left-icon avia-size-medium avia-position-left av-icon-on-hover avia-color-theme-color'  ><span class='avia_button_icon avia_button_icon_left' aria-hidden='true' data-av_icon='\ue84e' data-av_iconfont='entypo-fontello'><\/span><span class='avia_iconbox_title' >Algemene voorwaarden<\/span><\/a><\/div><\/p><\/div><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2omkcgw-b7c6d25295da91917a5e2bae370192d9\">\n.av-layout-tab.av-l2omkcgw-b7c6d25295da91917a5e2bae370192d9{\nvertical-align:top;\nbackground-color:#ffffff;\n}\n#top .av-tab-section-outer-container.av-l2omvzqp-f85b5fc4c83633c5bca1d99352f6ab53 .av-active-tab-title.av-section-tab-title.av-l2omkcgw-b7c6d25295da91917a5e2bae370192d9 .av-tab-arrow-container span{\nbackground-color:#ffffff;\n}\n<\/style>\n<div id='av-tab-section-1-2' class='av-layout-tab av-l2omkcgw-b7c6d25295da91917a5e2bae370192d9 av-animation-delay-container  avia-builder-el-12  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"particuliere-voorwaarden\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-429636-71e17f7d2fba1b6433af22d9d9d92e4e\">\n.flex_column.av-429636-71e17f7d2fba1b6433af22d9d9d92e4e{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-429636-71e17f7d2fba1b6433af22d9d9d92e4e av_one_fifth  avia-builder-el-13  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2xgjpu-9d44540f4df586601d987c71f57df470\">\n.flex_column.av-2xgjpu-9d44540f4df586601d987c71f57df470{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-2xgjpu-9d44540f4df586601d987c71f57df470 av_three_fifth  avia-builder-el-14  el_after_av_one_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding '     ><section  class='av_textblock_section av-l2onvsq4-caf075a7472ca10573d91447a7f78555'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>Algemene voorwaarden &#8211; Consumentenmarkt<\/h1>\n<p>Voor de particuliere afnemers hanteren wij de Algemene voorwaarden van de <strong>NRTO &#8211; Nederlandse Raad voor Training en Opleiding<\/strong>. Bekijk <a href=\"http:\/\/nrto.nl\/wp-content\/uploads\/Algemene-Voorwaarden-NRTO.pdf\">hier de Algemene voorwaarden.<\/a><\/p>\n<\/div><\/section><\/div><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2omkcgw-4-1f70a3f56e5fb4798c5c69275b5a3e4b\">\n.av-layout-tab.av-l2omkcgw-4-1f70a3f56e5fb4798c5c69275b5a3e4b{\nvertical-align:top;\nbackground-color:#ffffff;\n}\n#top .av-tab-section-outer-container.av-l2omvzqp-f85b5fc4c83633c5bca1d99352f6ab53 .av-active-tab-title.av-section-tab-title.av-l2omkcgw-4-1f70a3f56e5fb4798c5c69275b5a3e4b .av-tab-arrow-container span{\nbackground-color:#ffffff;\n}\n<\/style>\n<div id='av-tab-section-1-3' class='av-layout-tab av-l2omkcgw-4-1f70a3f56e5fb4798c5c69275b5a3e4b av-animation-delay-container  avia-builder-el-16  el_after_av_tab_sub_section  avia-builder-el-last  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"privacy-statement\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-429636-3-8bdcd300ca1e6327bd36ed0377a8d738\">\n.flex_column.av-429636-3-8bdcd300ca1e6327bd36ed0377a8d738{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-429636-3-8bdcd300ca1e6327bd36ed0377a8d738 av_one_fifth  avia-builder-el-17  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2xgjpu-2-78f805f3d25fac7d2f8814cd86f3fa3d\">\n.flex_column.av-2xgjpu-2-78f805f3d25fac7d2f8814cd86f3fa3d{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-2xgjpu-2-78f805f3d25fac7d2f8814cd86f3fa3d av_three_fifth  avia-builder-el-18  el_after_av_one_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding '     ><section  class='av_textblock_section av-pu3yed-1-1bd6801231c5cd6014357a213b3066fa'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>Privacy statement<\/h1>\n<p>Debatrix vindt jouw privacy belangrijk. We doen het zoals het hoort, net zoals je zelf behandeld zou willen worden.<\/p>\n<p>We verzamelen w\u00e9l persoonsgegevens van je, maar zorgen dat die afgeschermd blijven voor derden. Uiteraard verkopen we jouw gegevens niet door. En als we contact met je zoeken, vind je altijd een makkelijke mogelijkheid om je af te melden.<\/p>\n<p>Hieronder vind je een uitgebreidere versie van onze privacyregels.<\/p>\n<h2>Persoonsgegevens bij inschrijving<\/h2>\n<p>Als je inschrijft voor \u00e9\u00e9n van onze trainingen, vragen we je om je persoonsgegevens. We hoeven niet alles van je te weten, maar alleen wat strikt noodzakelijk is om je deelname zo goed mogelijk te regelen. Hieronder vind je een overzicht van de persoonsgegevens die we nodig hebben en waarom:<\/p>\n<ul>\n<li>Voor-en achternaam:\u00a0 Zodat we weten hoe we je mogen begroeten.<\/li>\n<li>E-mailadres: Daar sturen we niet alleen trainingsinfo naartoe, maar we houden je na afloop ook graag scherp.<\/li>\n<li>Mobiel telefoonnummer: Alleen voor onduidelijkheden \/ noodgevallen of last minute wijzigingen.<\/li>\n<li>Functie (optioneel):<\/li>\n<li>Geslacht (optioneel):<\/li>\n<li>Postadres: Dat gebruiken we o.a. voor \u2018fysiek trainingsmateriaal, boeken, certificaten etc. Maar we gebruiken het heel sporadisch.<\/li>\n<li>Bedrijfsnaam en adres: zodat we de factuur goed kunnen adresseren.<\/li>\n<li>Deelname historie: zodat we je nog beter kunnen adviseren over toekomstige trainingen.<\/li>\n<\/ul>\n<p>Verder gebruiken we jouw gegevens voor het volgende:<\/p>\n<ul>\n<li>Overtuigtips: iedere week een waardevolle tip, maar alleen als je je er op hebt geabonneerd via onze site, of als je dat op een evaluatieformulier hebt aangegeven.<\/li>\n<\/ul>\n<p>Op ieder gewenst moment kun je je daar ook weer voor uitschrijven.<\/p>\n<p>Wil je je persoonsgegevens inkijken? Je gegevens wijzigen of verwijderen uit ons systeem? Geen probleem. Laat het ons weten per post of e-mail: <a href=\"mailto:happiness@debatrix.com\">happiness@debatrix.com<\/a>.<\/p>\n<p>Soms moeten we bepaalde factuurgegevens blijven bewaren voor de Belastingdienst, maar uiteindelijk is dat ook niet langer dan 10 jaar.<\/p>\n<h2>Derden<\/h2>\n<p>Je persoonsgegevens worden alleen met derden gedeeld bij activiteiten die strikt noodzakelijk zijn bij de uitvoering van onze bedrijfsactiviteiten.<\/p>\n<p>Europese verwerkers voldoen aan de privacy wetgeving. (Microsoft en Recruitee).<\/p>\n<p>Sommige verwerkingsactiviteiten vinden plaats buiten de Europese Economische Ruimte (\u2018EER\u2019). Bijvoorbeeld in de VS. Jouw persoonsgegevens zijn daardoor mogelijk onderworpen aan andere regelgeving op het gebied van privacy. (Mailchimp, Google Analytics en Typeform).<\/p>\n<h2>Bewaringstermijn<\/h2>\n<p>We bewaren je gegevens niet langer dan jij wenselijk vindt. De bewaartermijn hangt samen met het doel waarmee we de gegevens hebben gekregen of verzameld en eventuele wettelijke verplichtingen. Na het deelnemen aan onze trainingen krijg je nog tips over onderwerpen die voor jou interessant zijn. Maar als je dat niet wil, schrijf je met \u00e9\u00e9n klik uit en worden je gegevens verwijderd. Mocht je hierover vragen hebben, neem dan contact met ons op via\u00a0<u>happiness@debatrix.com<\/u><\/p>\n<h2>Beveiligen van persoonsgegevens<\/h2>\n<p>Jouw privacy nemen we serieus. Daarom hebben wij de volgende maatregelen genomen:<\/p>\n<ul>\n<li>Servers en apparaten van onze medewerkers zijn uitgerust met actuele beveiligingssoftware, zoals een virusscanner en firewall.<\/li>\n<li>Voor het inloggen in onze bedrijfsomgeving is twee-staps-verificatie ingesteld.<\/li>\n<li>Onze laptops liggen op kantoor in een afgesloten kast.<\/li>\n<li>We versturen jouw gegevens alleen via beveiligde internetverbindingen (TLS, voorheen SSL). Dit kun je zien aan de adresbalk \u2018https\u2019 en het hangslotje.<\/li>\n<li>Al onze mensen die toegang hebben tot persoonsgegevens zijn getraind in het zorgvuldig omgaan met jouw gegevens.<\/li>\n<\/ul>\n<p>Laatst herzien:<\/p>\n<p>Januari 2019<\/p>\n<p>Debatrix \u2013 Westersingel 109 \u2013 3015 LD Rotterdam<\/p>\n<\/div><\/section><\/div><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-klm7p3g9-3-0b77ba8ab8451858b0fe7adc0dd6f1df\">\n#top .avia-section.av-klm7p3g9-3-0b77ba8ab8451858b0fe7adc0dd6f1df .scroll-down-link{\ncolor:#c0c0c0;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-klm7p3g9-3-0b77ba8ab8451858b0fe7adc0dd6f1df alternate_color avia-section-default avia-no-border-styling  avia-builder-el-20  el_after_av_tab_section  avia-builder-el-last  intro avia-bg-style-scroll container_wrap fullsize'  ><div class=\"av-section-color-overlay-wrap\"><a href='#next-section' title='' class='scroll-down-link av-custom-scroll-down-color' aria-hidden='true' data-av_icon='\ue877' data-av_iconfont='entypo-fontello'><\/a><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1730'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-klm83y0s-9049a836044e7a77237c607eda91a52c\">\n.flex_column.av-klm83y0s-9049a836044e7a77237c607eda91a52c{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-klm83y0s-9049a836044e7a77237c607eda91a52c av_one_half  avia-builder-el-21  el_before_av_one_half  avia-builder-el-first  first flex_column_div av-animated-generic left-to-right av-zero-column-padding '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-knricbdf-16c39fe9b9c36dde084eaaa5dd0a9a79\">\n#top .av-special-heading.av-knricbdf-16c39fe9b9c36dde084eaaa5dd0a9a79{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-knricbdf-16c39fe9b9c36dde084eaaa5dd0a9a79 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-knricbdf-16c39fe9b9c36dde084eaaa5dd0a9a79 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-knricbdf-16c39fe9b9c36dde084eaaa5dd0a9a79 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-knricbdf-16c39fe9b9c36dde084eaaa5dd0a9a79 av-special-heading-h6 custom-color-heading blockquote modern-quote  avia-builder-el-22  el_before_av_textblock  avia-builder-el-first '><h6 class='av-special-heading-tag'  itemprop=\"headline\"  >Heb je een klacht?<\/h6><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-klm8a194-d7e57e8483b122155de62a61791c909f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Laat het ons weten middels onderstaande klachtenformulier!<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-kmgcr5lf-addca4a44fcb6d7c671aadebc2ae3e4c-wrap avia-button-left  avia-builder-el-24  el_after_av_textblock  avia-builder-el-last '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kmgcr5lf-addca4a44fcb6d7c671aadebc2ae3e4c\">\n#top #wrap_all .avia-button.av-kmgcr5lf-addca4a44fcb6d7c671aadebc2ae3e4c{\ncolor:#898989;\n-webkit-transition:all 0.4s ease-in-out;\n-moz-transition:all 0.4s ease-in-out;\n-ms-transition:all 0.4s ease-in-out;\n-o-transition:all 0.4s ease-in-out;\ntransition:all 0.4s ease-in-out;\n}\n<\/style>\n<a href='https:\/\/www.debatrix.com\/nl\/wp-content\/uploads\/2026\/05\/Klachtenformulier-Debatrix.pdf'  class='avia-button av-kmgcr5lf-addca4a44fcb6d7c671aadebc2ae3e4c avia-icon_select-yes-left-icon avia-size-medium avia-position-left av-icon-on-hover'  ><span class='avia_button_icon avia_button_icon_left' aria-hidden='true' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello'><\/span><span class='avia_iconbox_title' >Klachtenformulier<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-klm83lms-3567f804552db3c7eb9549870f3c5d07\">\n.flex_column.av-klm83lms-3567f804552db3c7eb9549870f3c5d07{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-klm83lms-3567f804552db3c7eb9549870f3c5d07 av_one_half  avia-builder-el-25  el_after_av_one_half  avia-builder-el-last  flex_column_div av-animated-generic right-to-left av-zero-column-padding '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-knrisf36-3e8a9b8a910edea526164cfa1bda97a0\">\n.avia-image-container.av-knrisf36-3e8a9b8a910edea526164cfa1bda97a0 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-knrisf36-3e8a9b8a910edea526164cfa1bda97a0 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-knrisf36-3e8a9b8a910edea526164cfa1bda97a0 av-styling- avia-align-center  avia-builder-el-26  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-30821 avia-img-lazy-loading-not-30821 avia_image ' src=\"https:\/\/www.debatrix.com\/nl\/wp-content\/uploads\/2021\/02\/debatrix-coaching-900-300x250.jpg\" alt='Coaching bij Debatrix' title='Coaching op resultaat'  height=\"250\" width=\"300\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.debatrix.com\/nl\/wp-content\/uploads\/2021\/02\/debatrix-coaching-900-300x250.jpg 300w, https:\/\/www.debatrix.com\/nl\/wp-content\/uploads\/2021\/02\/debatrix-coaching-900-768x640.jpg 768w, https:\/\/www.debatrix.com\/nl\/wp-content\/uploads\/2021\/02\/debatrix-coaching-900-705x588.jpg 705w, https:\/\/www.debatrix.com\/nl\/wp-content\/uploads\/2021\/02\/debatrix-coaching-900.jpg 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1730","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Algemene voorwaarden - Debatrix\u00ae Vergroot je 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